Last Updated: October 2024
At Dependable window cleaning service, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when interacting with our services, including through our website, social media platforms, SMS communication, and Google AdWords.
We collect personal information to provide you with our services, such as:
• Name
• Address
• Phone number
• Email address
• Details related to services requested (e.g., quotes, scheduling)
• Information gathered from social media platforms (e.g., inquiries or responses)
The information we collect is used solely for the following purposes
• Providing requested services such as quotes, scheduling, and service follow-ups
• Sending promotional material through social media and Google AdWords advertising
• Communicating with you via SMS or email about appointments, service reminders, and important updates
• Enhancing our advertising and marketing efforts to improve customer experience
We implement appropriate technical, physical, and organizational measures to safeguard your data from unauthorized access, use, or disclosure. This includes encryption of sensitive information and secure data storage.
Dependable window cleaning service does not sell, rent, or share your personal information with third parties, except as necessary to provide our services or comply with the law. We may share your information with:
• Service providers working on our behalf (e.g., for advertising, email distribution)
• Legal authorities when required by law
Our website and social media platforms may use cookies or similar tracking technologies to gather information about your browsing activity for advertising and service improvement purposes. You can adjust your browser settings to disable cookies if you prefer not to share this data.
You have the right to:
• Request access to your personal information
• Correct any inaccuracies in your data
• Request deletion of your personal data (subject to legal obligations)
• Opt out of promotional communications at any time by contacting us or following the opt-out instructions provided in the communication
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date at the top of the policy. We encourage you to review this page regularly.
Last Updated: October 2024
At Dependable window cleaning service, we use SMS (text messaging) to communicate with customers regarding important information such as quotes, service appointments, and reminders. By providing your phone number, you consent to receiving SMS messages from us.
You may receive the following types of SMS messages:
• Quotes and service estimates
• Appointment confirmations and reminders
• Follow-up messages related to services completed
• Promotional offers and updates (only if you opt in)
The frequency of messages will vary depending on your interaction with our services. Typically, you will only receive messages related to scheduled appointments, reminders, and any updates specific to your services.
By providing your phone number, you are automatically opting into receiving SMS messages. You can opt out at any time by replying “STOP” to any message or contacting us directly. Once you opt out, you will no longer receive text messages unless you opt back in.
Standard messaging and data rates may apply depending on your carrier and mobile phone plan. Dependable Window Cleaning Service is not responsible for any messaging charges incurred by using our SMS services.
Your phone number and any related personal information will only be used for the purposes outlined in this policy and our Privacy Policy. We do not share your phone number with any third parties for marketing purposes without your consent.
At Dependable Window Cleaning Service, we use email to keep our customers informed about important service-related information, promotions, and updates. By providing your email address, you consent to receiving emails from us regarding the following:
1. Types of Emails You may receive the following types of emails:
• Quotes and service estimates
• Appointment confirmations and reminders
• Invoices and payment receipts
• Post-service follow-ups and feedback requests
• Special promotions, offers, and updates (only if you opt in)
2. Opt-In & Opt-Out By providing your email address, you are automatically subscribed to receive service-related emails. Promotional emails will only be sent if you have opted in to receive them. You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link at the bottom of any promotional email or by contacting us directly.
3. Privacy We respect your privacy and will not share your email address with third parties for marketing purposes without your consent. Your email will be used strictly for communications related to Dependable Window Cleaning Service services as outlined in our Privacy Policy.
4. Frequency The frequency of emails will depend on your service schedule and interactions with our company. Typically, you will only receive emails as needed for service updates, invoices, or promotional content if opted in.
If you have any questions or need assistance with our Privacy Policy and or SMS/Email communications, you can contact us at:
• Email: [email protected]
• Phone: (512) 657-7130
By engaging with our services, you agree to the terms outlined in this SMS Policy. We aim to ensure smooth and transparent communication, so please feel free to reach out with any questions!